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About Email

The Email tool allows you to send email from within Learning Environment. You can also organize received mail using folders and store email addresses using the Address Book.

Access the Email tool

Click Email on your course navbar.

Managing email messages

Read an email message

Unread messages appear in bold. To read a message, click the subject link of the message. The message opens in either a preview pane or new window, depending on your settings.

Mark an email message as read

  1. Select the check box next to the message or messages you want to mark as read.
  2. Click Mark as Read at the top of the message list.

Note  To mark a message as unread, open the message and click Mark Unread from the More Actions button in the Message Preview page.

Reply to or forward an email message

  1. From the Message List page, click on the message you want to reply to or forward.
  2. Click Reply, Reply All, or Forward.
  3. Enter the recipient names in the To, CC, and Bcc fields, or use the Address Book. For reply and reply all the recipients automatically populate, but you can add additional recipients if desired.
  4. Add any additional content, including attachments, to the message.
  5. Click Send.

Search for an email message

Use the Search For field to search and find messages in the Message List. Type the word you are searching for in the Search For field and click Search.

Click the Show Search Options link to search specifically in the From, Subject, or Body fields of messages in the Message List.

Sort email messages

To sort the message list, in the inbox, click the icon or title representing the type of sort you want to perform.

You can sort the messages in the Message List by their priority, whether they contain attachments, as well as their To/From, Subject, Date, and Size attributes.

Sort by Description


Sorts messages by shared priorities.


Sorts messages by their inclusion of attachments.


Alphabetically sorts messages by sender/receiver names.


Alphabetically sorts messages by subject lines.


Chronologically sorts messages.


Sorts messages by size.

Delete an email message

  1. Select the check box next to the message or messages you want to delete.
  2. Click Move to Trash.

Note  Deleted messages are moved to the Trash folder. Deleting the message from the Trash folder removes it permanently.